Texas Watch’s core mission is to strengthen consumer protections and ensure that our legal system is open and accessible for all Texans — not just the powerful few. Our thousands of citizen activists are committed to ensuring fairness and accountability in the insurance marketplace and balance in our courts.
We are dedicated to fighting for legal and insurance reforms that give average Texans the legal protections they need. We provide Texas families with a platform to become engaged in the political and legislative process through direct advocacy for real legal and insurance reforms. Our goal is to strengthen protections for children and seniors, lower insurance rates, provide safer workplaces and neighborhoods, and level the playing field for homeowners and small businesses.
In the years that insurers have claimed a crisis, carriers have raked in billions. Outperforming the nation in profitability for three years running, Texas homeowners insurance carriers have been making profits hand over fist.
Insurance lobbyists are trying to pull the wool over the eyes of Texans, using cherry-picked data on consumer complaints at the Texas Department of Insurance to help their bottom line. But, KXAN's Investigative Team revealed the problems plaguing the Texas Department of Insurance's complaints process and the very numbers insurance lobbyists are relying on.
Texas policyholders struggling to have their valid claims paid in full and on time are forced to resort to the courts. But, often insurers are escaping accountability and gaming the system by using the last trick up their sleeve: the appraisal process.